FREE DELIVERY OVER £60*
EASY RETURNS PROCESS
EXPERT ADVICE
P&B Delivery + Returns

dedicated to satisfaction

Send your suggestions or comments to info@pinbax.com

ONLINE ORDERING

Making a purchase is easy. Browse the website, click on any items that you wish to buy and add them to your bag. After you've finished your selection, click on the bag icon in the top right to proceed to the checkout, delivery options and payment.

We accept Visa and MasterCard.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.


Shipping and Handling Carriage charges (including packaging and insurance) will be added to your order.

Delivery Schedule
Goods are normally dispatched on the day that we receive your order. P&B reserve the right to use the most applicable shipping method and charge appropriately.

Back Orders
If your item is not in stock, we will back order for you. Your whole order will be dispatched once all items are in stock. If you need anything urgently please get in touch.


Tax Charges
For orders made from the UK, 20% VAT is included. All other orders are VAT free and we will reduce the cost of the order by 20%.

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed using 128-bit encryption. They are only decrypted after they reach our computer. Details are not held in clear text on any web site.

Prices
Our Prices should be correct at the time of posting on the website www.pinbax.com. However, we reserve the right to change them without prior warning or notice.

Guarantee
We guarantee your satisfaction. If you buy any item from us and find that it does not suit within 14 days, we will exchange it for another of similar value.

Reaching Us
If you need to reach us, please email us at info@pinbax.com. Alternatively, you can call on 01604 592808 (International +44 (0)1604 592808) or fax us on +44 (0)1604 529818 or write to us at P&B, U.K.

Privacy Policy
P&B does not disclose buyer’s information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Postal charges

UK Customers:

  • Free delivery is available to mainland addresses for orders over £60 in value, under 5kg in weight, and under 1m in length.
  • For free, or standard delivery, we aim for your order to be delivered within 2-5 business days. This may be longer when we're exceptionally busy (usually after bank holiday weekends).
  • Next day delivery is available to mainland addresses for items under 30kg and 1m in length (at additional cost – see table).

UK – Mainland

UK Mainland

Courier

Value Low (£)

Value High (£)

Maximum Weight (g)

Maximum Length (mm)

Blacklisted Items

Cost

Royal Mail 2nd Class (Free)

£60.00

£75.00

2000

610

Knives, Liquids, Flares

£0.00

DPD Standard (Free)

£60.00

5000

1000

Knives, Liquids, Flares

£0.00

Royal Mail 2nd Class

£0.00

£75.00

2000

610

Knives, Liquids, Flares

£3.75

DPD Next Day

£0.00

30000

1000

Knives, Liquids, Flares

£8.50

CSM (Medium)

£0.00

5000

1280

Knives, Liquids, Flares

£10.00

CSM (Large)

£0.00

5000

2500

Knives, Liquids, Flares

£15.00

Fedex (Small)

£0.00

2000

610

Flares

£12.00

Fedex (Large)

£0.00

100000

3000

Flares

£20.00

Flares Dropship

£0.00

All Except Flares

£40.00

Contact for Quote / Collect from Shop

£0.00

None

£0.00


UK – Non-Mainland (Bands A,B + C)

UK Non-Mainland [Band A]

Courier

Value Low (£)

Value High (£)

Maximum Weight (g)

Maximum Length (mm)

Blacklisted Items

Cost

Royal Mail 2nd Class

£0.00

£75.00

2000

610

Knives, Liquids, Flares

£3.75

DPD Standard

£0.00

30000

1000

Knives, Liquids, Flares

£22.50

Flares Dropship

£0.00

All Except Flares

£40.00

Contact for Quote / Collect from Shop

£0.00

None

£0.00

 

UK Non-Mainland [Band B]

Courier

Value Low (£)

Value High (£)

Maximum Weight (g)

Maximum Length (mm)

Blacklisted Items

Cost

Royal Mail 2nd Class

£0.00

£75.00

2000

610

Knives, Liquids, Flares

£3.75

DPD Standard

£0.00

30000

1000

Knives, Liquids, Flares

£25.00

Flares Dropship

£0.00

All Except Flares

£40.00

Contact for Quote / Collect from Shop

£0.00

None

£0.00

 

UK Non-Mainland [Band C]

Courier

Value Low (£)

Value High (£)

Maximum Weight (g)

Maximum Length (mm)

Blacklisted Items

Cost

Royal Mail 2nd Class

£0.00

£75.00

2000

610

Knives, Liquids, Flares

£3.75

DPD Standard

£0.00

30000

1000

Knives, Liquids, Flares

£30.00

Flares Dropship

£0.00

All Except Flares

£40.00

Contact for Quote / Collect from Shop

£0.00

None

£0.00


Europe – Bands A, B, C + D

Europe [Band A]

Courier

Value Low (£)

Value High (£)

Maximum Weight (g)

Maximum Length (mm)

Blacklisted Items

Cost

Royal Mail Tracked and Signed (£50 Cover)

£0.00

£75.00

2000

610

Knives, Liquids, Flares

£17.50

Royal Mail Tracked and Signed (£250 Cover)

£0.00

£250.00

2000

610

Knives, Liquids, Flares

£20.00

DPD International by Road

£0.00

30000

1000

Knives, Liquids, Flares

£20.00

Contact for Quote / Collect from Shop

£0.00

Knives, Liquids, Flares

£0.00

 

Europe [Band B]

Courier

Value Low (£)

Value High (£)

Maximum Weight (g)

Maximum Length (mm)

Blacklisted Items

Cost

Royal Mail Tracked and Signed (£50 Cover)

£0.00

£75.00

2000

610

Knives, Liquids, Flares

£17.50

Royal Mail Tracked and Signed (£250 Cover)

£0.00

£250.00

2000

610

Knives, Liquids, Flares

£20.00

DPD International by Road

£0.00

30000

1000

Knives, Liquids, Flares

£22.50

Contact for Quote / Collect from Shop

£0.00

Knives, Liquids, Flares

£0.00

 

Europe [Band C]

Courier

Value Low (£)

Value High (£)

Maximum Weight (g)

Maximum Length (mm)

Blacklisted Items

Cost

Royal Mail Tracked and Signed (£50 Cover)

£0.00

£75.00

2000

610

Knives, Liquids, Flares

£17.50

Royal Mail Tracked and Signed (£250 Cover)

£0.00

£250.00

2000

610

Knives, Liquids, Flares

£20.00

DPD International by Road

£0.00

30000

1000

Knives, Liquids, Flares

£32.50

Contact for Quote / Collect from Shop

£0.00

Knives, Liquids, Flares

£0.00

 

Europe [Band D]

Courier

Value Low (£)

Value High (£)

Maximum Weight (g)

Maximum Length (mm)

Blacklisted Items

Cost

Royal Mail Tracked and Signed (£50 Cover)

£0.00

£75.00

2000

610

Knives, Liquids, Flares

£17.50

Royal Mail Tracked and Signed (£250 Cover)

£0.00

£250.00

2000

610

Knives, Liquids, Flares

£20.00

DPD International by Road

£0.00

30000

1000

Knives, Liquids, Flares

£37.50

Contact for Quote / Collect from Shop

£0.00

Knives, Liquids, Flares

£0.00


Rest of World

Rest of World

Courier

Value Low (£)

Value High (£)

Maximum Weight (g)

Maximum Length (mm)

Blacklisted Items

Cost

Contact for Quote / Collect from Shop

£0.00

Knives, Liquids, Flares

£0.00

RETURNING ITEMS

We hope your order’s exactly what you wanted...
...but if you do need to return anything, just complete the form and send it back to us.

Maybe it’s not quite right, a wrong fit, or you just changed your mind. No problem, fill in the form with all the info and return to Head Office with the items within 30 days – we’ll get everything sorted for you.

  • Return unwanted items in an unused, saleable condition including original packaging and tags attached.
  • Fill in your reason code on the slip to aid the return process.
  • Choose a suitable postage service for your returns. We advise getting proof of postage and using a trackable, recorded delivery, as we cannot be held responsible for any returns which go missing in transit.
  • Bespoke or cut-to-length items cannot be returned unless faulty. If you experience any issue with our made-to-measure services please email info@pinbax.com so we can assist you.
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