RETURNS

Should you need to return products to us, please use the process below

1a) If you ARE already logged in click the "My Account" as described below and jump to screenshot 5

1b) If you are NOT already logged in

 

 

 

 

 

 

 

You will now be presented with a confirmation page icluding your RMA number for the returning item

Please remember to obtain proof of postage for your returned items, as P&B cannot take any responsibility for goods that fail to arrive here safely.

Please note:

- Items must be returned within 28 days of receipt

- Cut to length or custom made products cannot be returned

- All items must be returned in the original containers and with original labels

- This is summary of our full returns policy - please see our full terms and conditions for more details