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P&B are completely dedicated to your total satisfaction. If you have any suggestions or comments, please email us at [email protected]

Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard.

NOTE: If you are having problems please Click Here and send us as much information about the problem as possible. We will endeavour to cure the problem asap. Thank you.

Shipping and Handling Carriage charges (including packaging and insurance) will be added to your order.

UK Postal charges (up to 10kg or up to 60cm length):

Orders up to £15.00: £3.00
Orders over £15.01 to £29.99: £5.00
Orders from £30.00 to £49.99: £7.95

*Free Delivery (5-7 Business Days)
Is available for order values over £50, below 100cm in length, below 10kg and delivered to the UK mainland. For order values over £50 to UK Islands and Highlands. Note: This should not be used for urgent or time critical orders.

Guaranteed Overnight delivery:

UK Mainland up to 10kg or 1.5m: £9.95
Delivery Before 12pm: £19.00
Delivery Before 9.30am: £24.00
Saturday Delivery: £29.00
UK Mainland 1.5m - 2.0m: £18.95
UK Mainland 2.0m - 3.0m: £22.00
Foils: £18.95

Scottish Highland & Islands, Northern. Ireland, Isle of Man & Scilly (up to 10kg or up to 1.5m length): £22.00

Isle of Wight £19.95

Channel Islands: (2 Day Service, up to 5kg) £22.00

Longer and heavier items charged at cost.
Same day dispatch by 1st class packet post (weight and size permitting) whenever possible.

EU Postal charges (up to 10kg or up to 1.5m length):
Orders up to 320.00: £5.00
Orders up to £60.00: £13.00
Orders over £60.00: £21.00

Customers Outside the EU

For couriered packages to the rest of the world please enquire.

PLEASE NOTE: Due to the large variations in parcel dimensions we are unable to accurately calculate postage to the rest of the world on-line.

An accurate postage quote will be emailed to you after completion of your order. We will adjust the prices before your card is charged so that you are not charged VAT.

Delivery Schedule
Goods are normally dispatched on the day that we receive your order. P&B reserve the right to use the most applicable shipping method and charge appropriately.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from the UK or the European Union, 20% VAT is included. All other orders are VAT free and we will reduce the cost of the order by 20%.

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128-bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Our Prices should be correct at the time of posting on the website However, we reserve the right to change them without prior warning or notice.

We guarantee your satisfaction. If you buy any item from us and find that it does not suit within 14 days, we will exchange it for another of similar value.

Reaching Us
If you need to reach us, please email us at [email protected] Alternatively, you can call on 01604 592808 (International +44 (0)1604 592808) or fax us on +44 (0)1604 529818 or write to us at P&B, U.K.

Privacy Policy
P&B does not disclose buyer’s information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

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