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RETURNS

Should you need to return products to us, please;

 

1) Click here to download our Returns form, fill it in and return it with your goods. If you wish to exchange your item the quickest and simplest thing to do is to place a brand new order for your new item and return the old one to us for a refund. Alternatively please return the goods to us including your contact details and we will contact you upon receipt for the return postage amount.

 

2) Please remember to obtain proof of postage for your returned items, as P&B cannot take any responsibility for goods that fail to arrive here safely.

Please note:

- Items must be returned within 14days of receipt

- Cut to length or custom made products cannot be returned

- All items must be returned in the original containers and with original labels

- This is summary of our full returns policy - please see our full terms and conditions for more details


 

FAULTY GOODS

1) Click here to download our Faulty Goods form. Once you have completed the form please contact us on 01604592808 or [email protected] to obtain a freepost returns label.

 

2) Please remember to obtain proof of postage for your returned items, as P&B cannot take any responsibility for goods that fail to arrive here safely.